TREATING CUSTOMERS FAIRLY

Responsible lending

As a responsible credit broker and member of the NACFB we are committed via the lenders we deal with to applying the FCA’s principle of Treating Customers Fairly in all areas of our business activities to achieve the following outcomes:

Customer treatment

Our customers can be confident that they’re dealing with a company where the treatment of customers is central to our corporate culture.

Products suited to needs

Our products and services are designed to meet the needs of identified consumer groups and are targeted accordingly.

Clear communication

Our customers are provided with clear information and are kept appropriately informed before, during and after the point of sale.

Suitable advice

Where our customers receive advice, the advice is suitable and takes account of their circumstances.

Products and services standards

Our customers are provided with products that perform as we have led them to expect, and the associated service is of an acceptable standard.

Understanding

Our customers do not face unreasonable post-sale barriers imposed by us to change a product, switch provider, submit a claim or make a complaint.

Vulnerable Customers

We are aware that from time-to-time vulnerable customers may be seeking our services and we always take account of any requirements that may warrant extra care and assistance to ensure that treatment is fair

We have the Finance Solution for you, call us on 01622 209 875

WHAT WE FINANCE

CAR FINANCE

CAR FINANCE

With a huge range of lenders available to us we can find the right solution, be it a private use vehicle purchase or a fleet of new company cars, we will find the best option for you

COMMERCIAL VEHICLES

COMMERCIAL VEHICLES

Whether you are a private individual or a business customer we believe in making life simple. We offer a comprehensive range of highly competitive products that have been designed to meet your precise financing needs.

SPECIALIST VEHICLE FINANCE

SPECIALIST VEHICLE FINANCE

If you are looking for a specialist vehicle then finance can often be difficult to find. Luckily we are exceptionally placed to assist, with our specific experience we can find the right lending solution for you.

RENEWABLE ENERGY

RENEWABLE ENERGY

If you are considering solar panels or wind turbines to assist with your energy production and save (or also earn) you money then we are able to finance these

COMMERCIAL MORTGAGES AND LOANS, BRIDGING AND DEVELOPMENT FINANCE

COMMERCIAL MORTGAGES AND LOANS, BRIDGING AND DEVELOPMENT FINANCE

Whether you want to own the premises you operate from, or are a commercial landlord looking to increase your portfolio, we can arrange a Commercial Mortgage to suit your needs.

INVOICE FACTORING

INVOICE FACTORING

If your business has to wait for payment from your clients we can help with finance which provides an advance of up to 95% of your invoice values. With a huge range of finance options available we will find the right solution for you.

WHAT OUR CLIENTS SAY